:root{font-family:Inter,ui-sans-serif,system-ui,sans-serif;color:#17231f;background:#f3f6f1;--green:#174f3b;--lime:#d9ef6f;--line:#dce4dc;--muted:#68746f}*{box-sizing:border-box}body{margin:0}header{background:var(--green);color:white;padding:28px max(24px,calc((100vw - 1240px)/2));display:flex;justify-content:space-between;align-items:end;gap:24px}h1{margin:5px 0 0;font-size:32px}.eyebrow{color:var(--lime);font-size:12px;letter-spacing:.14em;font-weight:800}.controls{display:flex;gap:8px}.controls input,textarea,select{border:1px solid var(--line);border-radius:10px;padding:11px 13px;font:inherit}.controls button,.primary{border:0;border-radius:10px;background:var(--lime);color:#173225;padding:11px 16px;font-weight:800;cursor:pointer}main{max-width:1240px;margin:0 auto;padding:24px}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:20px}.stats article{background:white;border:1px solid var(--line);border-radius:16px;padding:18px}.stats span{color:var(--muted)}.stats strong{display:block;font-size:30px;margin-top:8px}.workspace{display:grid;grid-template-columns:390px 1fr;min-height:590px;background:white;border:1px solid var(--line);border-radius:18px;overflow:hidden}aside{border-right:1px solid var(--line)}.filters{padding:14px;border-bottom:1px solid var(--line);display:flex;gap:8px}.filter{border:0;background:#edf1ed;padding:8px 12px;border-radius:20px;cursor:pointer}.filter.active{background:var(--green);color:white}.ticket{width:100%;text-align:left;border:0;border-bottom:1px solid var(--line);background:white;padding:16px;cursor:pointer}.ticket:hover,.ticket.selected{background:#f5fae4}.ticket-top{display:flex;justify-content:space-between}.ticket h3{margin:6px 0;font-size:16px}.ticket p,.muted{color:var(--muted)}.badge{font-size:12px;border-radius:12px;padding:4px 7px;background:#edf1ed}.panel{padding:28px}.panel.empty{display:grid;place-items:center;text-align:center;color:var(--muted)}.panel h2{margin-top:0}.meta{display:grid;grid-template-columns:repeat(2,1fr);gap:12px;margin:18px 0}.meta div,.description{background:#f6f8f5;border-radius:12px;padding:14px}.meta small{display:block;color:var(--muted);margin-bottom:5px}.reply{margin-top:24px;display:grid;gap:10px}.reply textarea{min-height:120px;resize:vertical}.row{display:flex;gap:10px;align-items:center}.row select{flex:1}@media(max-width:800px){header{align-items:stretch;flex-direction:column}.controls{flex-direction:column}.stats{grid-template-columns:1fr}.workspace{grid-template-columns:1fr}aside{border-right:0}.panel{min-height:400px}}